Returns & Exchanges
At White Duck Outdoors, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging with all tags attached to ensure the product remains in pristine condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.